Customer Feedback & Testimonials
Our job, at FireCare & Security Ltd, is to make sure that our customers receive advise they can trust and products and services they feel give them value for money. If we are not doing this then we need to know – if we are, getting feedback that we meet our customer’s needs shows that it is possible to do both even in challenging times.
Please tell us about your experience using our customer feedback form at the bottom of this page.
Fire Risk Assessment
Once again fantastic service from Firecare. Thank you Darren for all your help and support getting our fire safety up to standard and providing us with such a comprehensive Risk Assessment. A very professional service as always.
integrity honesty all at a good price
I have recently had to review our fire safety set up as we relocated offices, having been let down by an nameless competitor, I was please to be recommended by a friend to Darren and his team, Firstly he was punctual and very informative, at no point did I feel pressured into a purchase. Darren arranged for the install of the fire safety equipment and arranged PAT testing for me, Amazingly the quotes were more competitive and much better overall value compared to my other options. I am now glad that my firms safety is up to date and my office is now secured with a state of the art alarm. Shane you were brilliant as well don't let Darren take all the credit. Thanks again Guys
Friendly, helpful service with a smile
Darren was very professional and helpful during his visit and great with support afterwards.
Darren provided first class hands on training which all of the wardens learnt from but more importantly enjoyed the training session. Darren was able to bespoke the training to our needs and we will certainly be using them again.
We had fire warden training which was very easy to understand and extremely thought provoking. I have found everyone I have dealt with extremely friendly whilst remaining totally professional.
Polite, Efficient & Thorough
"Thanks very much; I found your company polite and efficient and thorough and would recommend you to anyone."
Excellent in depth training provided by Darren George and Scott superbly facilitated our various servicing requirements. Would thoroughly recommend this company, for providing a very professional service.
Fire Extinguishers - Great Service
I contacted Firecare & Security about Fire Extinguishers, as we had recently moved into our new office. After asking questions about the office and the type of business they told us what we needed.
The following day they came out and supplied and fitted the extinguishers. They also verified that the information we had provided over the phone was correct, to ensure we had the quantity and types of Fire Extinguishers.
I was very impressed with the speed of delivery and the care taken to ensure that we had what was needed, not just to meet regulations but also for the way we worked in the building.
Fire Warden Training and equipment maintenance
We were very pleased with the service and professionalism received from Scott Richter and his colleague. Care was taken to conduct their work with a minimum of disruption to our patients, and I found the training and aftercare was extremely professional.
We are happy to recommend them and will certainly maintain our contract with firecare and security Ltd.