Customer Feedback & Testimonials
Our job, at FireCare & Security Ltd, is to make sure that our customers receive advise they can trust and products and services they feel give them value for money. If we are not doing this then we need to know – if we are, getting feedback that we meet our customer’s needs shows that it is possible to do both even in challenging times.
Please tell us about your experience using our customer feedback form at the bottom of this page.
Fire Points, Sounders & Extinguishers
Following the installation of a new mezzanine floor, Fire Care quoted and installed the new fire call points, sounders and extinguishers in a professional way. Shane was helpful and polite at all times and working late to make sure everything was completed and working before he left.
Firecare go Above and Beyond
The team at Firecare go above and beyond the normal call of duty. They visited our office directly to give a quotation ensuring that we were buying what was most suitable for our office space, at very competitive prices, also including a 12 months maintenance service.
The work was carried out quickly with no disruption to our working environment.
I would highly recommend Firecare.
Woodland Court residential care home are very happy with the quality of service FireCare have given us since changing over to them. Very impressed with the whole company, from everybody we have dealt with, excellent. Please keep up the good work and support you give our company.
Professional, honest service
We have recently engaged Fire Care to undertake our Fire Risk Assessment and service our extinguishers, emergency lighting & roller shutter door. We have all been very happy with the polite, professional service and would not hesitate to recommend them.
Fire Risk Assessment
The Officer was very helpful and the exercise was extremely valuable.
Fire Risk Assessment
Once again fantastic service from Firecare. Thank you Darren for all your help and support getting our fire safety up to standard and providing us with such a comprehensive Risk Assessment. A very professional service as always.
integrity honesty all at a good price
I have recently had to review our fire safety set up as we relocated offices, having been let down by an nameless competitor, I was please to be recommended by a friend to Darren and his team, Firstly he was punctual and very informative, at no point did I feel pressured into a purchase. Darren arranged for the install of the fire safety equipment and arranged PAT testing for me, Amazingly the quotes were more competitive and much better overall value compared to my other options. I am now glad that my firms safety is up to date and my office is now secured with a state of the art alarm. Shane you were brilliant as well don't let Darren take all the credit. Thanks again Guys
Friendly, helpful service with a smile
Darren was very professional and helpful during his visit and great with support afterwards.
Darren provided first class hands on training which all of the wardens learnt from but more importantly enjoyed the training session. Darren was able to bespoke the training to our needs and we will certainly be using them again.
We had fire warden training which was very easy to understand and extremely thought provoking. I have found everyone I have dealt with extremely friendly whilst remaining totally professional.