Customer Feedback & Testimonials
Our job, at FireCare & Security Ltd, is to make sure that our customers receive advise they can trust and products and services they feel give them value for money. If we are not doing this then we need to know – if we are, getting feedback that we meet our customer’s needs shows that it is possible to do both even in challenging times.
Please tell us about your experience using our customer feedback form at the bottom of this page.
Tailored to Meet our Needs
We really appreciate the way that FireCare carries out our fire safety training.
It is always a lot of fun and because courses are tailored to meet our specific needs, everyone always gets such a lot out of them.
Confident and Happy
I would like to say from all of the staff at Woodland Court Care Home, what a fantastic training session Darren presented to us on the 13th May 2014, we all walked away from this fire Warden/Marshall training confident and happy that we could deal with any issue.
Again many thanks to Firecare for all of your support with our needs.
I was very happy with the sensible advice that I received from [FireCare] and the way in which the work was promptly undertaken.
I just wanted to let you know that Shane was absolutely amazing when he completed our inspection last week, he was extremely helpful and very informative.
We are very happy with this service.
Fire Alarm system routine service
First service with FireCare on our Fire Detection System. On site engineer very professional and conducted his service with no disruption to company operations. Good advice offered.
Fire Points, Sounders & Extinguishers
Following the installation of a new mezzanine floor, Fire Care quoted and installed the new fire call points, sounders and extinguishers in a professional way. Shane was helpful and polite at all times and working late to make sure everything was completed and working before he left.
Firecare go Above and Beyond
The team at Firecare go above and beyond the normal call of duty. They visited our office directly to give a quotation ensuring that we were buying what was most suitable for our office space, at very competitive prices, also including a 12 months maintenance service.
The work was carried out quickly with no disruption to our working environment.
I would highly recommend Firecare.
Woodland Court residential care home are very happy with the quality of service FireCare have given us since changing over to them. Very impressed with the whole company, from everybody we have dealt with, excellent. Please keep up the good work and support you give our company.
Professional, honest service
We have recently engaged Fire Care to undertake our Fire Risk Assessment and service our extinguishers, emergency lighting & roller shutter door. We have all been very happy with the polite, professional service and would not hesitate to recommend them.
Fire Risk Assessment
The Officer was very helpful and the exercise was extremely valuable.