Customer Feedback & Testimonials
Our job, at FireCare & Security Ltd, is to make sure that our customers receive advise they can trust and products and services they feel give them value for money. If we are not doing this then we need to know – if we are, getting feedback that we meet our customer’s needs shows that it is possible to do both even in challenging times.
Please tell us about your experience using our customer feedback form – click on the review button below.
Excellent in depth training provided by Darren George and Scott superbly facilitated our various servicing requirements. Would thoroughly recommend this company, for providing a very professional service.
Fire Extinguishers - Great Service
I contacted Firecare & Security about Fire Extinguishers, as we had recently moved into our new office. After asking questions about the office and the type of business they told us what we needed.
The following day they came out and supplied and fitted the extinguishers. They also verified that the information we had provided over the phone was correct, to ensure we had the quantity and types of Fire Extinguishers.
I was very impressed with the speed of delivery and the care taken to ensure that we had what was needed, not just to meet regulations but also for the way we worked in the building.
Fire Warden Training and equipment maintenance
We were very pleased with the service and professionalism received from Scott Richter and his colleague. Care was taken to conduct their work with a minimum of disruption to our patients, and I found the training and aftercare was extremely professional.
We are happy to recommend them and will certainly maintain our contract with firecare and security Ltd.
Fire Care Training
Darren George was a great trainer. He helped all staff have a better understanding of hidden office hazards. Since undertaking the training staff feel more confident they know how to respond to a fire.
An Extra Mile of Service
Provide SESS Ltd have used FireCare for our PAT testing for a number of years now and would not seek to change to any other provider. Not only are all staff we have dealt with polite, courteous and knowledgeable, they all go the extra mile and I believe this to be key to their company’s success.
Risk Assessment & Maintenance
Both the inital visits with Darren and subsequent visits from Scott were very professional. Good practical advice was given and the team have been very helpful.
On site Fire Awareness training
Personnel came to our site on two occations to administer * Fire Warden Training and * Fire Awareness Training. On both occations they were very professional in carrying out this training and the training they gave was excellent.
We've received prompt and first class service from the initial consultation through Risk Assessments to installation of equipment over our three stores as deemed necessary to comply with current regulations.
Would not hesitate to recommend this Company.
Excellent Service. Very please, great value for money, service records updated
Very friendly staff
Would highly recomment
Thank you for your recent visit.
Your Engineers were efficient and helpful and also explained all the required actions in a clear concise way. Our expired extinguishers were replaced immediately at a reasonable price and all the paperwork delivered in a timely fashion.
We would not hesitate to recommend your company.
Many thanks for sorting all of our Fire procedures. It has helped me immensely and has given me the personal confidence should an incident arise.
The Staff training was invaluable as it highlighted the strengths and weknesses of the team.
Many Thanks to Scott, Darren and Brad.
Fire Risk assessment
Darren is the top dog when it comes to fire risk assessment, punctual, knowledgeable, accurate and delivers what he promises. You cant go wrong with Firecare Solutions.
Darren carried out the fire risk assessment for our new premises. He is professional, friendly and honest. The report came through very quickly and was easy to understand. A pleasure to work with the company and I would highly recommend.
Firecare Solutions give me great confidence in keeping our fire safety commitments up and i would highly recommend.
Efficient as Always
There was no interruption to our office routine or mess to clear up. They [Scott & his assistant] were polite, courteous & efficient as always.
Friendly & efficient service as alaways
FireCare Solutions provided excellent Fire warden training for some of our staff.
Training provided was excellent & enjoyable, would definately recommend.
Many Thanks to Darren.
Fire Safety Training
FireCare Solutions provided excellent training to a large group of our staff. The training was professionally delivered and well received. We will not hesitate to use FireCare Solution in the future.
Excellent - what more can I say
A big thank you to FireCare Solutions. All staff that attended the fire warden course enjoyed the session.
Scott and Darren have been great. Thank you very much.
Extinguisher service - excellence
I would like to say a very big thank you for your excellent service on our extingusiher service. Scott and his partner arriced on time and got straight into the job and I got called away, so they found there way around the building with the task in hand.
Many thanks again